Refund policy
At Deft Beauty, your satisfaction matters to us. If something isn't right, we're here to help.
30-Day Return Window
We offer a 30-day return and satisfaction guarantee on all items. If you're not completely happy with your purchase, you may return it within 30 days of delivery for a refund.
Return Conditions
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Free from damage
Items that are damaged, altered, or not in their original condition may not be eligible for a refund.
How to Start a Return
To initiate a return, email us at deftbeautyshop@gmail.com with your order number and reason for return. Our support team will guide you through the next steps.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within a reasonable timeframe.
Questions?
If you have any questions about your return, reach out to us anytime at deftbeautyshop@gmail.com.